Just a small sample of the many thank-you letters Merchants receives every week
"Just a note to say how much Jennifer and I (and the other two in our foursome) enjoyed our Christmas lunch - every bit as good as usual! Your team did a great job."
"I was so sorry not to see you personally to thank you for a delicious lunch we all enjoyed enormously and the excellent service you provided. May I add at such a reasonable cost."
"Congratulations in being able to deal with the many problems that we seem to cause you. Our thanks to you, Paul and all the staff for a very excellent meal."